How long do I have to wait for my new games?
We try to get your game into your hands (or at least on your doorstep) within 2 working days if you live in the UK, 1 working day if you ordered next day delivery.
My games still haven’t arrived!
Ah, boo! Delays do happen sometimes, and you can usually trace your parcel online or get in touch with your courier with the tracking info provided. If you’ve done this and are still having issues, Get In Touch with us and we will get it sorted: https://bigpotato.co.uk/pages/help#
Cancelling or amending an order:
Our warehouse Tatos are super speedy and usually dispatch your order within 2 hours of receiving it. For this reason please do check all of your details carefully when you place your order - as we can’t amend your address once it’s been dispatched.
How much is delivery?
Free 48 hour working day delivery on orders over £30 or £1.99 for orders under £30.
RETURNS
I changed my mind!
If you’d like to return your order because you’ve changed your mind or made a mistake, you have 14 days from the time it arrives to request a returns form by getting in touch here: https://bigpotato.co.uk/products/the-chameleon#offCanvasContact
You’ll then have another 14 days to return your unopened game for a refund. You will need to cover the return postage, and we can’t issue a refund for any non recorded returns that go missing! Please keep hold of your tracking information/proof of purchase in case you need to get in touch with us.
For full information on our returns policy - please check our terms and conditions: https://bigpotato.co.uk/policies/terms-of-service
GAMES RESCUE SERVICE
We get it - sometimes you lose a piece, or accidentally spill a drink on some cards whilst wildly acting out a question in Obama Llama - we’ve all done it! Just give us a shout and let us know here - we will do what we can to get you a replacement piece, on us: https://bigpotato.co.uk/products/the-chameleon#offCanvasContact
Please note that this service is intended to replace the odd part that has genuinely been misplaced - it’s subject to stock availability and issued at our discretion. For more information, check out our Terms & Conditions here: https://bigpotato.co.uk/policies/terms-of-service
GAME IDEAS
Think you’ll thought up the next best board game? We want to hear all about it! Submit your idea and we’ll take a look: https://bigpotato.co.uk/pages/game-ideas-submissions
CONTENT CREATORS & INFLUENCERS
We’re always on the lookout for fun, creative influencers to help spread the word about our games! Whether you’re a board game fanatic or just love bringing people together for a good time, we’d love to hear from you.
Fill out a quick Creator Registration form to tell us a bit about yourself, and we’ll be in touch if there’s a perfect campaign for you: https://app.later.com/campaigns/61676/login/
We Make Games That Bring People Together
In 2013, three friends from London pack in their sensible jobs to start a board game company. Over the next ten years they grow from three human potatoes to over 50, from one game to over a hundred, and take root in 45 countries around the world.
How It Started. How It's Going
Along the way they embark on a series of adventures:
Launch the world’s first board game vending machine.
Patent MOOP® technology, turning reclaimed ocean plastic into game cards.
Bring board games to festivals, to work dos with our Hosted Game Nights, and to schools with The Big Inventor Challenge.
Become one of the first companies in the UK to adopt a four-day working week, making Thursday the new Friday.
Are awarded B-Corp certification, meaning they’re internationally recognised for reaching the highest standards of environmental and social impact.
The whole potato empire runs under the watchful eye of Spudley, their new CEO.
The Rise Of The Potato
2014
Milestone
Friends Tris, Ben and Dean left their proper jobs and found Big Potato Games, named after a trip to Spud-U-Like.
2015
Milestone
Big Potato moves into a tiny Victorian lockup in Shoreditch and hires their first employee on the condition that he builds his own chair.
2016
Milestone
Big Potato is now eight people strong and partner with Bananagrams to launch their games in the US.
2018
Milestone
The Big Potato gang move to a new office in a Victorian department store. They now have 14 people and 32 games sold in over 20 countries. And a van.
2020
Milestone
The Company moves to a 4-day working week. Over 5-million games sold worldwide.
2024
Milestone
They’re awarded B-Corp certification. Now a team of 50+, they publish over 75 titles (65% being plastic free), sold in 40 countries, from South Korea to South America.
2025
Today, our games are played in over 35 countries, and we’re just getting started!
Our Values
Mission
To lighten up the moments that friends and family spend together.
People
To look after the people who work here, the people who stock the games and everyone who buys them.
Environment
To make games people love without giving the planet a kicking.
Games
To make games that are easy to learn, quick to play and hard to put down, so that even people who think they don’t like games, will love them.
Now That You Know Us, Let's Play!
